As promised I am writing about my experience providing makeup for a dance recital. What a rewarding experience! The recital was held in the theater where I danced when I was age 6 to 13. I also participated in musical theatre there every summer. It was such a trip down memory lane! It seemed as though nothing had changed in there for 20 years! My high school class also used that stage for graduation since our high school had no auditorium and no air conditioning in the gym. Oh the memories!
There were 5 of us doing the makeup for the girls. This was a good number. There were lots of girls! The age range was 3 to 13! The dance instructors told us most of the girls would be in the basement. Two of us went to the basement, myself included. The youngest dancers were getting ready in the basement. My first makeup recipient was a 3 year old. She had been overcome with stagefright during rehearsal. Her mom told her she could wear makeup as long as she wouldn’t cry on stage again. She was a doll! (more…)
This afternoon I manned a table at a local bridal show along with three other consultants. I’m taking this opportunity to talk a little bit more about numbers and this business. When I first started talking to the brides and their friends and families it seemed that many of them already had consultants. For the most part, I know the consultants and will contact them to follow up with these customers.
Now that it’s all said and done, I have 36 total leads. That means I talked to 36 actual people between 12:30 and 2:30 today! That’s huge for me! At first I was scared to talk, but as I kept doing it, it became easier for me. It was even fun.
So, out of 36 people, how many do you think already have consultants? half? 40%? 10%? The answer is… (more…)
This is some interesting advice on networking this season. It came on email from The Clothing Chronicles. It’s a newsletter from Fashion for Real Women. I would love your opinions on this article: (more…)
This pertains less to networking and more to team building, but the same concept applies. We have to take ourselves out of the picture. In my opinion, the focus should be on how can she benefit from signing a Mary Kay agreement; it should NOT be about the check the company will send and how big it will be. I find that those who are reluctant to build a team often feel some guilt like they are looking for walking paychecks, if my analogy makes any sense. I’ll admit, I felt weird about the whole recruiting thing at first. I joined MK for friendship, activity, and a little extra money. I didn’t even realize that signing up created income for someone else. I had no clue, really. My recruiter is an old friend, so it wasn’t bothersome to me at all and ultimately, I’m glad I did sign under her. (more…)
An important concept that I think hinders many of us in our attempts to talk to new potential customers (and team members) is that it’s not about us. It’s all about them. We tend to let ourselves get in the way. When we worry about how someone will react to us, we are really thinking about how that will affect us. I have changed my train of thought and projected it onto how she will benefit from trying MK, the fun to be had at an appointment, etc. If she says no, fine. And then I will ask, no not now, or no never? I want to be clear. No doesn’t always mean never. Sometimes it means not right now. If we ask, they will tell us. What we need to do is take ourselves out of the equation. (more…)
This weekend I’m traveling about an hour or so away from home in order to find new leads. Why? Why would I do this? It’s because I like to “think nationally.” You may have heard me say that before on my blog. It’s like thinking globally, but in MK-speak, that is nationally because one day, I would love to be an NSD. That is going to take me years. I’m not naive to that fact. But, when we make big goals, we have to be realistic when we are creating them and determining how much work it will take. (more…)
Have you ever mentioned to someone that you are a Mary Kay Consultant and received an eyeroll in response? Or, maybe you told a close friend or relative you’ve decided to become a Mary Kay Consultant and her response was less than *ahem* enthusiastic. It can be a powerful deflator, can’t it? Our toughest customers are the people who know us best because they know us from way back when we couldn’t sell enough candy for girl scouts! What begins to happen is an internalization of any adversity or rejection. We take it personally. It simply can’t be taken personally. Most likely, it has nothing to do with us. (more…)
I’ve decided to dedicate at least 2 hours of my day tomorrow to Income Producing Activity. My main focus is to visit two businesses in my area and speak to them regarding fish bowls. My previous experiences with fish bowls were not the most favorable, however, I think it had to do with where I went. The two places I have in mind are more likely to draw more established women, in my opinion. I could be wrong, but I may as well conduct the experiment!
I don’t have many people to call at the moment. I need some fresh leads. Fishbowls are my first focus for the moment. Since my trip to Chicago fell through, I have a full weekend to work! See me turning a negative into a positive?!
We’ve all heard directors say, “when someone says, ‘no,’ she really means ‘not now.’” Yes and no. This line of thought can lead to what some perceive as stalking (and, OK actual stalking). There is a simple way to avoid this faux pas. Communicate and ASK. Communication is key in our business. We want to build lasting relationships with our customers. Part of doing this is talking to them in the moment. This starts from the first contact whether it’s a random encounter or a guest at a skin care class.
I’m sure we’ve talked to someone about Mary Kay and they responded with, “I don’t wear makeup.” Or, “No, I’m a soap and water kind of girl. No time to fuss and fluff!” These dismissive responses can give the impression that they never want to try Mary Kay. They may also imply (or we may infer) that Mary Kay is beneath them. We may feel belittled like what we do is frivolous. Whatever the case may be, these are assumptions on our part. Why assume? Why not ASK a more involved question? (more…)
Mary Kay is a service based business. Any time customer service is involved, listening is a top priority. One excellent way to deal with adversity in our business (because let’s face it, adversity will happen to some extent) is to allow the person the opportunity to vent. We discussed this at length at tonight’s meeting. It was rather fascinating.
Mary Kay Ash often said to imagine each person with a negative connotation of Mary Kay Cosmetics is holding a glass filled with muck. As they begin to speak of what it is they are unhappy with about Mary Kay, think of the glass emptying out. Listen to every word they say. Do not object. Do not interrupt. Do not disagree. The moment we do these things, the person will shut down and they will stop pouring the contents of the glass. (more…)
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