Since the holidays are literally just around the corner it is time to think about holiday selling and still working through the hussle and bustle of the holiday season. I’ll admit, in the past I have always been intimidated by November and December. The first year I was working my business I did a craft bazaar at a church and when I called the leads many were too busy due to holiday plans. This year (5 years later) is different! For the first time I am READY for the season and will take control of the situation. (more…)
This is a sort of continuation of my earlier post on the Scavenger Hunt. In that post I mentioned it was not for me. It was too “Mary Kay Commando” for my taste. The feeling it gave me was uncomfortable. I felt like I was attacking people rather than attracting. There really wasn’t anything attractive about it. Again, don’t get me wrong, if you are a lover of this method of generating leads, go for it. If not, read on. (more…)
What keeps your customers loyal to you? How do you ensure that another less scrupulous consultant won’t be able to swoop down and take customers right out of our customer base? The answer is customer service. If you build a strong relationship with your customers and listen to their needs and wants; they won’t dream of buying their products from anyone but you. (more…)
I did it! I made five more contacts tonight. Four were via the phone and one was via email as I only had that to contact her. Tonight I contacted existing customers rather than new leads. I left three messages and spoke to one. I’m very happy I spoke to the one I did. She had returned product to me awhile back and was going to visit my website to see if she wanted to do an exchange. It had been months since we had spoken so I really wanted to touch base with her since she returned the product and I had not yet refunded her.
We chatted for a few minutes. She now uses a different skin care line, but she may be interested in seeing what’s new with my product line. Tomorrow I am mailing her the refund check and in a couple of weeks I’m calling her back and we are going to schedule an appointment! I hope to hear from my other two customers soon so that we can possibly schedule appointments, too. (more…)
Do you have some issues with product changes? More importantly, are your customers expressing frustrations to you? Remember, there is a very important resource for our customers. It is Mary Kay’s toll free customer service line: 1-800-MARY KAY. If you have a customer who isn’t happy with a product discontinuation or who may have a suggestion to make to improve a product she would love even more if…(fill in the blank); tell her about this tool! (more…)
I’m trying yet another tactic to drive my sales up this month. I don’t know why I didn’t think of this before. I guess I kind of got the idea from the training I had on open house alternatives. I’m having a Five and Ten sale. Everything is either $5 or $10. It’s older discontinued items that I just want to move. I have original Satin Hands, Pedicure Sets, nail polishes, past holiday limited edition items, and Embrace Spa products. I’ve already sold the Satin Hands set and I expect to sell much more once I launch the sale tomorrow. I told a couple people about it today and they are very excited.
Did I mention I’m doing this primarily at work? I am. I have large drawers in my desk and the stuff will fit nicely inside. One drawer will have $10 items and the other will have $5 items. Perfect! This promotion is exciting to me and I expect some pretty good results. I’ll post them as I experience them! If anyone has other year end sales ideas, feel free to share them!
Did you know there are more than 12 days left until Christmas? I wasn’t even paying attention. There are actually 13 more shopping days left. That is a lot of time and tonight at my meeting, my eyes were opened to so many possibilities that I just have to share my new knowledge! Once a month, our unit joins 5 or 6 other units for a large training session. Tonight was the December night! I was able to train with directors I don’t see on a weekly basis. It was excellent. (more…)
Lately there has been a lot of media hype about lead in lipsticks. There are several emails in circulation regarding this issue. MK Rules has an excellent and informative article on her site. Thanks, MK Rules!
I received the emails claiming Mary Kay lipstick has zero lead in it. Not wanting to give out any incorrect info, I called Mary Kay, Inc. and asked about it. Here is what they told me: (more…)
We’ve all heard directors say, “when someone says, ‘no,’ she really means ‘not now.’” Yes and no. This line of thought can lead to what some perceive as stalking (and, OK actual stalking). There is a simple way to avoid this faux pas. Communicate and ASK. Communication is key in our business. We want to build lasting relationships with our customers. Part of doing this is talking to them in the moment. This starts from the first contact whether it’s a random encounter or a guest at a skin care class.
I’m sure we’ve talked to someone about Mary Kay and they responded with, “I don’t wear makeup.” Or, “No, I’m a soap and water kind of girl. No time to fuss and fluff!” These dismissive responses can give the impression that they never want to try Mary Kay. They may also imply (or we may infer) that Mary Kay is beneath them. We may feel belittled like what we do is frivolous. Whatever the case may be, these are assumptions on our part. Why assume? Why not ASK a more involved question? (more…)
"this is a super site for anyone wanting to have a cosmetics home party plan business. This site runs well and have great information. Everyone should visit this site."
"This is absolutely one of the best Mary Kay sites I have seen anywhere. This is pure information, not lot of sales junk. Want to learn something go to this website."
"1.Content and presentation are great. 2.Navigation is very easy. 3.Response is very quick. 4.Relevance is right on. Comments: I just love your blog. I actually had to hurry up and finish reading 'cause I have things to do..I just didn't want to leave. Love it...keep up the terrific writing!!"
"I'm active, I'm attractive and I'm in demand!
I'm a mover and a shaker and I work my plan!
I sell them and I book them and I share the dream,
I'm excited, I'm ignited and I'm leading my team!
I'm a woman on a mission, I will reach my goal,
I have power, I have purpose and I'm on a roll!!!"
Tomorrow I am mailing her the refund check and in a couple of weeks I’m calling her back and we are going to schedule an appointment! I hope to hear from my other two customers soon so that we can possibly schedule appointments, too. 
Do you have some issues with product changes? More importantly, are your customers expressing frustrations to you? Remember, there is a very important resource for our customers. It is Mary Kay’s toll free customer service line: 1-800-MARY KAY. If you have a customer who isn’t happy with a product discontinuation or who may have a suggestion to make to improve a product she would love even more if…(fill in the blank); tell her about this tool! 
We’ve all heard directors say, “when someone says, ‘no,’ she really means ‘not now.’” Yes and no. This line of thought can lead to what some perceive as stalking (and, OK actual stalking). There is a simple way to avoid this faux pas. Communicate and ASK. Communication is key in our business. We want to build lasting relationships with our customers. Part of doing this is talking to them in the moment. This starts from the first contact whether it’s a random encounter or a guest at a skin care class.
Stumble It!
Talk to Me!
Oh superior! Yum. I love mustard sauce.
One of the ladies called today to say she wants to place an order, I am so happy, but we...
Beepink, that sounds like great results! Remember, we aren’t selling makeup...
Oh good cant wait to hear your new info. Well I just got back from the christmas boutique,...
Hey Beepink! I did have a nice Thanksgiving, thank you. I hope yours was great,...