Last week at my success meeting, we heard about a retreat that was held at Elite Executive Senior Sales Director, Linda Bradley’s home. Apparently, she shared some time management tips. We heard the ideas from a consultant (and friend of mine) who was in attendance. I was intrigued by what she shared. (more…)
This article sheds new light on the concept of practicing any skill. Practicing for the sake of going through the motions is just that. Going through motions. In order to actually sharpen one’s skills, one must practice with gusto! Determining the weaknesses and working to improve them is what makes practice worthwhile until, finally, striving for perfection is the regular goal. Read on:
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Column By Jim Stovall
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Normal Chaos
You have probably heard it said by someone wanting you to
repeat a monotonous activity that “practice makes perfect.”
As many times as you and I may have heard this, it is quite
simply not true. Practice does not make perfect. Practice
makes consistent. (more…)
We have all encountered obstacles in running our businesses as well as in life. How we handle setbacks can be a determinant in our success. Maintaining focus on the initial goal can be a challenge when we are sidelined by illness, an accident, family drama, etc. The ability to rise above the turmoil and maintain focus on the task at hand, is golden. If you read about successful people, you will find that many of them perservered in spite of hardships they had to endure. Their concerns for the situation didn’t lessen nor did their determination of meeting the goal. I think at times, it seems that people who have strong ambitions in their professions are perceived by others as callous or uncaring when they are able to bounce back and continue their work once the initial shock as subsided. This is not the case. They simply have not lost focus:
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Column By Michael Angier
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Have You Lost Your Focus?
We all know how important it is to focus on what we want.
But what happens when we lose focus?
It’s easy to do, isn’t it? (more…)
My director posted this on her website. It’s in Applause Magazine. I think there are crucial points made in this article that we can all learn from:
“When we are first developing our customer base, it’s all about follow-up, follow-up and more follow-up,” says Independent Senior Sales Director Pat Ringnalda. “I see this initial step as a one-way street ~ I’m doing all of the contacting.”If that sounds discouraging to you, then an attitude adjustment may be in order! You simply can’t expect people to call you until the relationship you are trying to create is solidified.
Once a customer makes an initial purchase, a great guideline for follow-up is the 2+2+2 plan of Mary Kay Ash: call two days after a customer purchases a product to inquire about how it’s working for her; two weeks later to schedule a follow-up facial or color consultation; and then every two months after that.
While you’re adding new customers, you’ll also want to develop the ones you have. That means continuing to build their trust and loyalty in several ways. Pat shares these great tips for cultivating excellent customer service:
- Keep product on hand. “I will never forget the first year I achieved the Queen’s Court of Personal Sales,” Pat, who has reached this goal 12 times, shares. “That year, I doubled my customer base by asking for referrals.” Once your customer base becomes established, keeping an appropriate inventory may become easier in servicing your customers.
- Use samplers to sell. “I always treat my reorder customers to samples of products they don’t currently use,” Pat explains. “I’ve found that nine out of 10 customers will buy what they sample.”
- Build a personal profile on each customer. As you develop relationships with your customers, begin recording birthdays, anniversaries, family information and family events. “Get personal to show you care,” Pat says.
- Take advantage of PCP. “Consistently sending The Look and follow-up mailings is a great way to maintain your customer relationships.”
- Have a Mary Kay Personal Web Site. “Each month I gain more shoppers and referrals!”
Know your product. Use your Applause magazine and the Online Product Guide on InTouch to find out about product benefits, application tips, ingredients and more.
This article is great to help with affirmation.
EAT THAT FROG! — Tip 10
By Brian Tracy
Leverage Your Special Talents
YOU ARE REMARKABLE! You have special talents and abilities that make you different from every other person who has ever lived. There are ‘frogs’ you can eat, or learn to eat, that can make you one of the most important people of your generation. Your job is to identify your special areas of uniqueness and then to commit yourself to becoming very, very good in those areas.
Do you have skills that need closer attention than others? Do you have an area that needs work? This article in the “Eat that Frog” series is about just that. Strengthening our weaknesses makes us more confident. Having more confidence makes us more willing to jump into action!
Eat that Frog—Tip 9
By Brian Tracy
Do your Homework
Learn what you need to learn so that you can do your work in an excellent fashion…the better you become at ‘eating a particular type of frog’, the more likely you are to just plunge in and GET IT DONE!
These are great tips for being prepared. I do my best to get ready for appointments the night before. Read on:
Eat that Frog!
by Brian Tracy
Tip 8
Prepare Thoroughly Before you Begin
One of the best ways for you to overcome procrastination and get more things done faster—have everything you need at hand before you begin. By being prepared, you just need one small mental push to get started on your HIGHEST VALUE TASK (or ugliest frog!)
This is very similar to preparing that Thanksgiving Day Dinner…you begin with your menu …then make a ‘list’ of items /food necessary, shop, then the big day…you have all the ingredients on the counter in front of you and begin putting the dinner together…one step at a time.
With big changes coming in the MK Color line, we are going to need some help moving what we’ve got so we don’t get stuck. My director emailed some tips from another director. They look like some really excellent ideas. So far, I’ve just skimmed over it. I’d love your feedback and if you have ideas, feel free to share! Next month, I’m doing a HUGE Back to School Sale to move that color! My director gets some of her info from a website called All About You. It’s a resource for directors. So, if any directors are gracing my blog with their presence 
it might be a great resource for you. It looks like you have to get a membership and that may have a fee. Thought I’d mention it for anyone interested.
This is the email I received today: (more…)
You will love The Pink Movie II: “Today”! This was fresh in my Inbox from Unit Coach when I got home tonight. I love it and just had to share it!
Watch it and prepare to get motivated. Please share you thoughts! 
This article comes from my subscripton to Get Motivation. I think it’s an excellent way to deal with undesirable tasks. 
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Column By Mark Victor Hansen
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Dedicate Yourself To Excellence No Matter What The Situation
Have you ever had to do something you didn’t want to do at
work or at home and found yourself grumbling and pouting
through the entire thing? (more…)
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